Find Metal Roof Repair Companies

Most homeowners searching for metal roof repair companies in Nassau County make the same mistake: they assume every roofer who says “we do metal too” on their website actually understands how standing seam panels expand, why fasteners back out in coastal wind, or the difference between a seam failure and a flashing leak. A metal roof isn’t just a shingle roof painted gray-it moves, it responds to temperature swings, and it fails in completely different patterns. If the company you hire doesn’t truly know metal, you’re going to pay for their education on your roof, and you’ll probably be calling someone else six months later when the same leak returns.

I’m Jared Santoro, and I spent my first decade on roofing crews installing everything from three-tab to standing seam, then the last ten years running repair teams that fix metal roofs after someone else got it wrong. This guide will show you how to find a metal roof repair company in Nassau County that has real metal experience-and how to quickly screen out the ones who are winging it.

Step 1: Get Clear on Your Metal Roof Problem

Before you call anyone, spend ten minutes gathering basic information. You’re not diagnosing the roof yourself-you’re just collecting enough detail to have a useful conversation and filter out companies that aren’t set up for metal work.

Note What You See and When It Happens

Walk through your house and note where you see problems:

• Interior signs: Water stains on ceilings, peeling paint, active drips during rain, musty smells in the attic, or bulging drywall.
• Exterior clues: Rust streaks running down panels, loose or bent metal at edges, missing trim pieces, or screws that look backed out (visible from the ground).
• Timing: Does it leak every time it rains, or only during wind-driven storms? Only after snow melts? Only in one corner of the house?
• Location: One room or multiple areas? Near chimneys, valleys, or roof edges?

On a split-level in East Meadow last year, the homeowner told me “it leaks everywhere.” When we talked through it, the leaks only happened in heavy southeast wind-that narrowed the problem to one exposed wall where fasteners had loosened. Knowing that up front saved inspection time and made the estimate faster.

Gather Photos, But Stay on the Ground

Take clear pictures of any visible damage inside and outside. Shoot from windows or the yard-don’t climb onto a metal roof. Metal panels are slippery when dry and downright dangerous when wet or frosty. Good repair companies can often spot obvious issues-open seams, missing fasteners, rust holes-from ground-level photos before they visit, which helps them bring the right materials on the first trip.

Step 2: Build a Shortlist of Metal Roof Repair Companies

You need companies that actually work on metal roofs regularly, not roofers who dabble.

Search Smart, Not Just “Roofers Near Me”

Use specific terms: “metal roof repair Nassau County,” “standing seam repair,” or “metal roofing specialist.” Companies that mention metal repairs prominently on their site are more likely to have the training, tools, and materials. Generic roofing sites that show only shingle photos usually don’t have the metal depth you need.

Check manufacturer sites too. If your roof is a known brand-Fabral, ATAS, Drexel-their contractor directories sometimes list trained installers and repairers in your area.

Use Local Referrals and Trade Networks

Ask neighbors with metal roofs which company they’ve used. Talk to local builders or property managers-commercial buildings often have metal roofs, and the contractors who service those sites tend to know metal systems inside out. Community groups can surface names, but filter by actual metal experience, not just “my cousin does roofing.”

A company doing both residential and light commercial metal often brings deeper know-how than a purely residential shingle crew that occasionally touches metal.

Step 3: Screen Companies in 10 Minutes or Less

You don’t need to call everyone yet. Do a quick online filter first.

Metal Experience at a Glance

Look for these signals on their website or Google Business page:

• Dedicated pages or sections for metal roof repair-not just “we install metal roofs” buried at the bottom.
• Project photos showing standing seam, corrugated panels, metal shingles, or stone-coated steel-not only asphalt.
• Language about fasteners, seams, rust treatment, flashing details, and panel types.
• Reviews that mention metal roofs by name, ideally from Nassau County addresses or recognizable towns (Hempstead, Garden City, Massapequa, etc.).

Basic Legitimacy Check

Confirm they list a real address and phone number, not just a form. Make sure their service area explicitly includes Nassau County. Check that they mention insurance and New York State licensing. This quick scan can cut your list from twelve names down to three or four solid candidates in under ten minutes.

Step 4: What to Ask on the First Call

Now you’re ready to talk. These questions separate true metal pros from generalists who say “sure, we can fix that.”

Metal-Specific Experience Questions

• How many metal roof repairs do you handle monthly or annually in Nassau County?
• What types of metal roofs do you regularly repair-standing seam, corrugated, metal shingles, aluminum, steel?
• Have you worked on roofs in coastal or high-salt areas like the South Shore or near the bays?
• Can you share recent references or photos from metal repair jobs, not just new installs?

If the answer to any of those is vague or they can’t name specific panel types, keep looking.

Approach to Diagnosis and Repair

Ask how they diagnose a metal roof leak. A good answer includes inspecting both inside and outside, checking seams and fasteners, examining flashings at walls and chimneys, and considering condensation versus rain entry. Listen for an emphasis on finding root causes and using compatible metal products-not just “we’ll caulk it and see.”

On a bay-side home in Freeport, the first company told the owner they’d “seal everything with roof cement.” The owner called us for a second opinion. We found that the real problem was thermal movement pulling fasteners loose at the ridge-no amount of caulk would fix that. Proper diagnosis saved them thousands and actually stopped the leak.

Availability, Fees, and Warranty

• Do you offer emergency or priority service if the leak is active?
• Is there a diagnostic or inspection fee, and does it apply to the repair cost if we hire you?
• What warranty do you provide on repair work-labor, materials, leak recurrence-and for how long?
• How do you handle additional issues found once you’re on the roof, like rusted panels or rotten decking?

A company that hesitates on warranty terms or won’t commit anything to writing is a yellow flag.

Step 5: Compare Metal Roof Repair Companies Fairly

You’ve narrowed it to two or three companies. Now compare them on more than price.

Look at More Than the Number

The lowest bid often skips prep work-no rust removal, no cleaning, cheaper sealants, fewer fasteners replaced. A higher quote might include fixing surrounding weak spots, preventing new leaks a season later. Ask each company to spell out what their scope includes: which panels, how many fasteners, what sealant brand, prep steps, cleanup, warranty period.

In Levittown last spring, one company quoted $480 to “seal the ridge.” Another quoted $740 to remove the old ridge cap, replace backing out screws, apply butyl tape, reinstall with new fasteners, and re-seal. The homeowner chose the cheaper option. Four months later, the ridge leaked again after a nor’easter. They ended up paying the second company $820 to redo it properly-$560 more than if they’d chosen the thorough job the first time.

Weigh Communication and Clarity

Notice which companies explain things in plain language, show you photos or diagrams, and answer follow-up questions without rushing. How they communicate before the job predicts how they’ll communicate during and after the repair. You want someone who treats your problem as more than a quick patch.

Red Flags When Choosing a Metal Roof Repair Company

Minimal or No Metal Mention on Their Website

If a company’s site only talks about shingle roofs and mentions metal once in a long services list, they probably don’t have much hands-on metal experience. Some good contractors have bare-bones websites, but a complete absence of metal references should prompt extra questions on the call.

Pressure to Replace the Whole Roof Immediately

Some metal roofs truly are beyond repair-rusted through, fastener holes elongated, panels cracked. But a contractor who recommends full replacement before inspecting the roof is a concern. Ask for clear explanations and photos showing why repair isn’t advisable. Get a second opinion if you feel rushed. A trustworthy company will walk you through repair options where appropriate and explain when replacement is genuinely the better value.

“We’ll Just Caulk Everything” Approach

Smearing caulk or roof cement over seams, screws, and flashings without cleaning or understanding the leak path fails quickly-especially under Nassau County sun and storm cycles. Proper metal repair usually involves targeted fastener replacement, seam re-work, flashing fixes, and compatible sealants designed for metal expansion and contraction. Caulk is one small tool, not the entire strategy. Avoid companies that present it as the main fix.

What to Expect From a Reputable Metal Roof Repair Company Visit

Inspection and Documentation

The tech will look at inside damage and outside conditions. They’ll trace stains, check attic or ceiling spaces, and walk the roof where safe. They’ll take photos or short videos of problem areas-loose fasteners, open seams, rust, bad flashing. This documentation helps you, helps future work, and supports any insurance discussions if storm damage is involved.

Clear Explanation and Written Scope

A good company explains what they found in everyday terms-what’s urgent, what’s cosmetic, what might need attention later. You should receive a written estimate describing the repair area, materials to be used, timeline, and any conditions or exclusions. You should feel comfortable asking questions and getting clarifications before you authorize anything.

After-the-Repair Follow-Up

Reputable companies tell you what to watch for during the next heavy rain and how to reach them if you see issues. They may suggest a follow-up check for older roofs or roofs in very exposed locations. Clear written warranty terms and a willingness to return if the same area leaks again are signs of a solid repair company.

Frequently Asked Questions About Metal Roof Repair Companies in Nassau County, NY

Do I need a metal specialist or can any roofer fix my metal roof?

Some roofers can handle both, but it’s safer to choose a company that regularly repairs metal roofs and can show that experience. Metal expands, moves, and fails differently than shingles. Fasteners back out, seams open, and panels rust-none of which happen on asphalt. A company that doesn’t understand thermal movement or proper fastener torque will give you temporary fixes at best.

How many estimates should I get for a metal roof repair?

Two to three quotes from companies with real metal experience are usually enough to see patterns in pricing, scope, and approach. More than that may slow you down without adding clarity, especially if you’re dealing with an active leak.

Can a repair company give me a price over the phone?

They can sometimes offer a rough range based on your description and photos, but accurate pricing almost always requires seeing the roof in person. Too many variables-panel type, access, extent of rust, underlying deck condition-can’t be assessed remotely.

What if my metal roof is very old-will anyone repair it?

Some companies specialize in repair and restoration of older metal roofs. Others may decline roofs that are clearly at the end of their life-widespread rust, failing fasteners across the whole field, or structural issues. A good contractor will explain whether repair is still sensible or if replacement is safer and more cost-effective long-term.

Do you offer metal roof repair services across Nassau County?

TWI Roofing serves all of Nassau County with metal roof repair for standing seam, corrugated, metal shingles, and other metal systems. We handle everything from single-panel replacements to full re-fastening and seam repairs. Call us or request an inspection appointment, and we’ll assess your roof, explain what’s needed, and provide a clear written estimate with warranty terms.

Key Factors in Selecting the Right Metal Roof Repair Company

Find the Right Metal Roof Repair Company-Not Just the First One Available

Choosing a metal roof repair company is about metal experience, clear communication, and honest recommendations-not just who can come tomorrow. Following a simple process-observe your problem, shortlist metal-focused companies, screen for credentials, ask specific questions, and compare on more than price-helps you avoid rushed decisions that lead to repeat leaks and wasted money.

If you’re in Nassau County and your metal roof is leaking, making noise, showing rust, or just looks wrong, reach out to a local metal roofing specialist for an on-site inspection. Use the questions and red-flag checklist from this guide with every company you speak to, and you’ll feel confident in the team you hire. TWI Roofing has been repairing standing seam, corrugated, and metal shingle roofs across Nassau County for years-we’ll show you exactly what’s wrong, explain your options in plain language, and fix it right the first time.